Community Service Courses
The Diploma of Community Services applies to workers who deliver case management, coordination and case work intervention services to clients.
Community services workers provide support to individuals and groups. This qualification addresses work in roles that usually involve service delivery, either direct client work and/or community education or development projects.
Employment for this occupation rose moderately in the past five years and in the long-term (ten years). Looking forward, employment for case managers to November 2020 is expected to grow strongly.
This is a moderate size occupation sector, suggesting that opportunities for case managers should be available in most regions.
The Diploma of Community Services is delivered through a blended delivery method.
Students are provided with learner resources and assessment handbooks for each unit of competency. The assessment handbooks provide students with instructions on submitting assessments.
Health Industry Training recognises that an important part of undertaking a qualification in health or community services is the practical component of the course. Work placement provides students with an avenue to apply practical skills in a ‘real life’ environment, where you are able to practice the skills and knowledge you have learnt during the course.
It is compulsory for students to undertake practical placement for the Diploma of Community Services.
Duration: Approximately 200 hours, based on skills to be demonstrated in the workplace.
Securing Practical Placement
As a student, it is important for you to discuss work placement opportunities with local organisations. Once you have sources a relevant host employer, Health Industry Training will contact them on your behalf to discuss work placement requirements.
Health Industry Training provides insurance to all students undertaking work placement as part of their qualification.
As a student, you must ensure you have completed the necessary ‘Prior to practical work placement’ activities listed below before practical work placement can commence.
- National Criminal History Clearance
Health Industry Training uses a range of assessment methods to ensure sufficient evidence can be gathered to demonstrate you can perform the tasks against the specified criteria. Assessment methods can include:
- Short answer questions
- Projects/ Reports
- Case studies
- Workplace portfolios
- Work placement logbook
Recognition of Prior Learning (RPL)
RPL considers previous formal study and work experiences and then assesses this against the elements of competency to determine competency. Students seeking recognition can apply for RPL on enrolment or throughout the duration of their study.
If you have completed a unit of competency within your intended qualification with another Registered Training Organisation (RTO), you may be able to apply for a credit transfer or exemption. A copy of the original transcript must be provided when applying for a credit transfer.
To enrol in the Diploma of Community Services, it is anticipated that you will have completed year 10 or equivalent.
In addition, students are required to provide Health Industry Training with their Unique Student Identifier number.
Minimum Age Requirements
The minimum age for this course is 16 years old. If you are under 18 years of age, your enrolment form must be signed by a parent or guardian.
Language, Literacy and Numeracy (LLN) Requirements
Students must have an adequate level of Language, Literacy and Numeracy skills (LLN). Entry into the course requires English proficiency to Year 10 level or equivalent. Students are able to test their LLN skills by emailing email@example.com and completing an LLN test.
Funding for Queensland Residents
Higher Level Skills: Health Industry Training is proud to be a pre-qualified supplier for the Queensland Government, under the Higher Level Skills program. To be eligible for the Higher Level Skills funding, participants must not hold or be undertaking a Certificate IV or higher qualification.
It is a requirement under the Queensland Government funding that all students contribute to the cost of training and assessment services. The fee may be paid on behalf of the student by a third party, including an employer, but cannot be paid or waived by Health Industry Training. The contribution fee is different for students classed as concession and students classed as non-concession.
The contribution fee for concessional students is $800 per qualification.
For non-concessional students or payments made by a third party, the cost is $1,600 per qualification.
To assist students who are not eligible for funding, Health Industry Training offers financial assistance to by allowing students to either:
- pay the cost of the course in full; or
- take advantage of our affordable payment plan options to pay in weekly, fortnightly or monthly instalments (see enrolment form for additional information).
Throughout your course with Health Industry Training, you will be provided with a range of support services depending on your individual needs.
One-on-one Trainer Support
You will be provided with a trainer with extensive experience and expertise in the course content and the industry sector. Our professional trainers are there to ensure you have a successful learning journey where you can contact them via phone or email.
In addition to your trainer, the administration team can provide you with support regarding your enrolment and study plan, changes to contact details, progress report and any issues you may encounter throughout your course.
Health Industry Training appreciates that distance/online learning can be an isolated experience for some students. To assist with isolation, all students have the option to be part of a Facebook peer support group. Peer support groups can be a positive experience where you can study with like-minded people, ask questions relating to your course and build friendships.
16 units are required for award of this qualification including:
- 8 core units
- 8 elective units
To view the course outline, including the recommended order in which to complete your units, click on the ‘Download Course Outline’ button on the left hand side of this page.